How much do you charge?

Every job is different and individually quoted and risk assessed, contact us and we will happily provide you with a free no obligation quote.

If I am out how do I pay?

Once we have cleaned your windows, if you are not around to pay we will pop a card through the door with the agreed price. The ways to pay are on the back of this card. The fours ways to pay are Cash, Cheque, Bank transfer, or call the office and pay by debit card.

Do you clean the frames and sills?

Yes, all quoted work includes wiping down the frames, sills and front door.

I have a locked rear gate how will you get access?

If you would like us to we can arrange to give you a call/text/email the night before we come and you can make the necessary arrangements eg: leaving the gate unlocked, which we will re-lock when we leave.

What happens if it’s raining?

Doing a quality job is what we are aiming for, if it is light rain we will proceed as planned, knowing that rain is a form of pure water as long as the debris is removed from your windows they will remain clean. However, if the weather is too bad or you would prefer, we reschedule for another day.

Will you use the traditional method or water fed pole system on my windows?

Some jobs can only be reached by the pole, if you have a preference let us know. Whichever way we clean your windows they will be cleaned to a high professional standard, care and consideration is taken whilst at your property and cleaning your windows.

Are you a year round service?

In short, yes, only extreme weather conditions keep us from doing our job.

Are you insured?

Yes, we have full public liability insurance. All our staff members are fully insured and trained.

How often should I have my windows cleaned?

This is entirely up to you. As a general rule most people have their windows cleaned every two to three months. We have a computer program which holds all your details which reminds us day by day when your windows are next due.

What other services do you provide?

As well as cleaning windows Stubby’s can clean conservatory roofs, empty gutters, clean soffits and fascia’s and solar panels. We also pressure wash patios and decking. We also have a chimney sweeping service and as a window cleaning customer you get a discount.

No job is too big or too small just ask!

Do you ever Sub Contract your work?

No, all work quoted by Stubby’s will be personally carried out by a fully trained member of the Stubby’s team.